Why i cant send from my phone

Question

Why i cant send from my phone

Rafu 0

I’m having a problem with link windows I couldn’t sent on my phone to windows

John Jefferson Doyon 89,715 Reputation points Independent Advisor

2026-10-08T20:46:02.6333333+00:00
Hi, @Rafu

To help narrow down the issue:

Do you mean you are using the "Link to Windows" app on your phone and trying to send something from the phone to your Windows 11 PC?

Is your phone an Android or iPhone?

What are you trying to send to the PC, such as a photo, file, text message, or web link? Also, what happens when you try to send it?

Thanks!

2 answers

Your answer

John Jefferson Doyon 89,715 Reputation points Independent Advisor

2026-10-08T20:46:02.6333333+00:00

Hi, @Rafu

To help narrow down the issue:

Do you mean you are using the "Link to Windows" app on your phone and trying to send something from the phone to your Windows 11 PC?

Is your phone an Android or iPhone?

What are you trying to send to the PC, such as a photo, file, text message, or web link? Also, what happens when you try to send it?

Thanks!

Answer 1

Welcome Rafu,

Thanks for reaching out to Microsoft Q&A Forum. I understand you are unable to send content from your phone to your Windows 11 PC using Link to Windows.

Please make sure you already tried the Q&A Assist steps. In addition, please try the following.

1, If you are using an Android phone:

Open Phone Link on your PC and confirm that your phone appears as connected.
If you are trying to send a file or photo, select the item on your phone, select Share, then check whether Link to Windows – Send to PC appears and whether your connected PC is listed.
Check for updates for both Phone Link on the PC and Link to Windows on the phone.

2, If you are using an iPhone:

Open Phone Link on your PC and check whether the iPhone is still connected.
Make sure Bluetooth is enabled on both the iPhone and PC.
On the iPhone, open Settings, select Bluetooth, select the information button next to your PC, and check the available synchronization permissions.

3, Restart both the phone and PC, then open Phone Link again and check whether the connection is restored.

Looking forward to your update.

Emma1-N 13,695 Reputation points Microsoft External Staff Moderator

2026-10-10T06:26:22.73+00:00

Hello Rafu,

I just wanted to check if my previous response addressed your question correctly. If there is anything I may have misunderstood, I would truly appreciate it if you could provide a bit more detail to help me better understand your needs.

Answer 2

If Phone Link is not sending or syncing properly between the phone and the Windows PC, check these first:

Make sure the phone and PC are both:
- Turned on
- Nearby
- Connected to the same Wi-Fi network
- Signed in with the same Microsoft account in Link to Windows on the phone and Phone Link on the PC
On the Android phone, check:
- Battery Saver is Off
- Airplane mode is Off
- Wi-Fi is connected, not only mobile data
On the PC, check:
- Internet is working
- Battery Saver is Off
- Settings > System > Shared experiences shows the account is working correctly. If there is a problem, select Fix now.
Turn off battery optimization for Link to Windows on the phone, because it can interrupt sending and syncing:
- Go to Android Settings > Apps & notifications > App info > Link to Windows > Advanced > Battery > Manage Battery Usage > Battery optimization
- Find Link to Windows and select Don’t optimize
On some phones:
- Go to Android Settings > Apps > Link to Windows > Battery > Optimize battery usage
- Select All, find Link to Windows, and turn it Off
If setup or linking failed several times, close and reopen Phone Link on the PC and start setup again. After more than 3 failed code-matching attempts, linking is blocked temporarily and restarting setup switches to the permissions flow instead.
If the problem happens on work Wi-Fi or public Wi-Fi, the network may be blocking communication between the phone and PC. Firewall or VPN can also cause this.

If the issue is specifically with messages not syncing correctly on some devices, disabling 5G messaging / Advanced Messaging on supported OPPO or HONOR devices can restore message sync.

References: