Artifact Signing validation failed without reason

Julian Gums 0 Reputation points
2026-10-08T12:33:54.74+00:00

Our organization identity validation for KI Werk GmbH in Azure Artifact Signing has failed, but the portal does not display a failure reason. Our subscription has Basic support, so the technical support ticket form is blocked. How can we request a private review by the identity validation team, determine the failed verification step, and find out whether correction or a new submission is required? We can provide request identifiers privately.

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

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