Office activation issue for other devices

Abhijeetjoshi1810 0 Reputation points
2026-10-07T05:38:54.49+00:00

Hello Team,

I have recently purchase microsoft 365 enterprise edition from Amazon. for one device i am successfully activated but i have another device where i need to activate but its showing error This accout doesnt have license. This only 2nd device where i am trying to install and configure. could you please assist on the same.

******@gmail.com is My personal ID.

Microsoft 365 and Office | Install, redeem, activate | Other | Other
0 comments

1 answer

Sort by: Most helpful
Most helpful Newest Oldest
  1. DaveM121 937.5K Reputation points Independent Advisor
    2026-10-07T06:14:16.3866667+00:00

    If you are a personal user, Microsoft 365 Enterprise does not sound like a correct consumer licence.

    1

    On the device that Office is activated on, open Word, then go to File - Account, please provide a screenshot of that window, and please hide your Email address in the screenshot.

    2

    On that window, you will see the Email address of the account you used to activate the Office licence, log into that Microsoft account on this link (https://account.microsoft.com/services/), what Office licence do you find linked to your Microsoft account there.

    Was this answer helpful?

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.