[URGENT] Request to temporarily reactivate Azure Sponsorship subscription for 7 days while payment is being processed

*** URGENT / HIGH PRIORITY ***

Production Virtual Machines are down because of the subscription state. Kindly prioritize this request.

Hello Microsoft Support,

My Azure subscription is in "Warned/Disabled" state, so my Virtual Machines cannot be started or accessed.

Subscription name: Microsoft Azure Sponsorship

Subscription ID: 32e61937-ba49-4414-a26b-fb8e90a5d12f

Role: Account admin

Affected resources: Virtual Machines PRODUCTION-docosan, PRODUCTION-DIAB, PRODUCTION-Database, STAGING

Request:

Please temporarily reactivate this subscription for 7 days. My company's payment is currently being processed by our finance department and needs a few more days to complete. Once the payment is settled, we will keep the subscription active under a paid plan.

If a temporary reactivation is not possible, please advise the fastest way to restore the service, for example upgrading this Sponsorship subscription to pay-as-you-go.

Business impact: our company's production systems hosted on these VMs are down and the team cannot work.

Contact: Văn Công Lành , ******@diab.com.vn

Preferred contact: phone, timezone UTC+7

Thank you very much for your help.