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what is an actual phone number to speak with a live person for customer service?????
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
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Hi, @Cynthia Bratton
May I ask what issue you’re contacting support about?
Are you using a personal Microsoft account (like Outlook/Hotmail), or is this for Microsoft 365 Business?
Phone support is usually available for Microsoft 365 Business accounts. For personal Microsoft accounts, support is typically handled through live chat online or via the Get Help app rather than a direct hotline number.
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AI answer
For the United States, these customer support numbers are listed:
If the automated system does not route to a live person, use Get Help on the web or Sign in to contact support to reach chat support.
Do you still need help with this?
If you have a consumer (home use) product, the first contact with Microsoft support is always the chat at https://support.microsoft.com/contactus . At a later stage, you may be able to get a callback.
Alternatively, you can ask your specific question here in Q&A. One of us, your fellow users, may be able to assist.