Channel files are missing in OneDrive

Julian Spencer 0 Reputation points
2026-09-28T01:26:45.0766667+00:00

I can see files in a Teams channel, but they don’t appear in my OneDrive synced folders. Other SharePoint files are syncing normally.

Microsoft Teams | Microsoft Teams for business | Files | Other
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  1. Jade Ng 15,860 Reputation points Microsoft External Staff Moderator
    2026-09-28T03:57:37.9766667+00:00

    Dear Julian Spencer,

    I understand that you can see the files normally in the Teams channel, but they are not appearing in your locally synced folders, while other SharePoint files continue to sync as expected.

    Please note that files uploaded to a Teams channel are stored in the team’s SharePoint location rather than your personal OneDrive. The OneDrive sync app is then used to sync that SharePoint content to your computer.

    User's image

    For reference: File storage in Microsoft Teams

    Welcome to share any updates when you have time if you need further help on this case. Thank you very much for your valuable time and your cooperation.

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