Accessing Microsoft Teams Free using personal or organizational credentials
For Microsoft Teams Free on iPhone, the sign-in email comes from the Microsoft account alias list. To correct a typo, update the email address on the Microsoft account first:
- Go to Manage how you sign in to Microsoft and sign in.
- Select Add email.
- Add the correct email address and complete verification.
- Select Make primary for the correct address.
- Remove the incorrect old address if needed.
Important:
- Add the new alias before removing the old one.
- A primary alias cannot be removed until another email is added.
- If the email is reported as unavailable, one documented cause is that the address is already connected to a Microsoft account.
To make the change appear in Teams on iPhone:
- Uninstall the Teams app.
- Reinstall it from the iOS App Store.
- Sign in to Microsoft Teams Free with the corrected email.
If the issue is that sign-in still fails, use the Microsoft account sign-in helper tool to identify account problems: Start.
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