Hi,
Are you using Windows 10 or Windows 11?
Press the Windows key + R, type mmsys.cpl, and click OK.
Go to the Recording tab.
Right-click the microphone and select Enable.
Right-click it again and choose Set as Default Device.
Right-click the microphone once more and select Properties.
In the Levels tab, adjust the volume slider to the maximum value, then click OK.
Next, go to the Advanced tab and uncheck the box that says “Allow applications to take exclusive control of this device.”
Go to Settings > System or Update & Security > Windows Update > Check for Updates, then apply all pending updates.
If the issue persists, go directly to your PC manufacturer’s support website and download and install the audio driver for your device, then restart your computer.