Every morning my computer asks for new PIN number to get in

Farnoush Yassini 0 Reputation points
2026-01-14T22:27:06.63+00:00

Every day computer ask me for new PIN number to get into the computer

Windows for home | Other | Security and privacy
0 comments

2 answers

Sort by: Most helpful
Most helpful Newest Oldest

  1. AI answer

    2026-01-14T22:27:12.8066667+00:00

    If your computer is asking for a new PIN every morning, it may be due to a configuration issue with Windows Hello for Business or the PIN reset service. Users typically can reset their PINs, but if the system is prompting for a new PIN each time, it could indicate that the PIN is not being retained or there is a policy enforcing this behavior.

    To troubleshoot this issue, consider the following steps:

    1. Check Group Policies: Ensure that there are no group policies set that require a PIN reset on a daily basis.
    2. Review Windows Hello for Business Settings: Make sure that the Windows Hello for Business is configured correctly and that the PIN reset service is properly set up in your organization.
    3. Device Management: If your device is managed through Microsoft Intune or another device management solution, check the settings related to PIN management.
    4. User Authentication: Ensure that you are completing any required authentication processes correctly, as failing to do so may lead to repeated prompts for a new PIN.

    If the issue persists, you may want to consult your IT department or refer to Microsoft support for further assistance.

    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

    Was this answer helpful?

    2 people found this answer helpful.
  2. Hendrix-V 20,220 Reputation points Microsoft External Staff Moderator
    2026-01-15T03:48:07.38+00:00

    Hi Farnoush Yassini,

    Welcome to the Microsoft Q&A forum.

    Having your PC ask you to create a new Windows Hello PIN so often usually happens when Windows needs to refresh or re-provision the sign-in credential on the device (for example, after a security setting change, a policy requirement, or when the existing PIN credential doesn’t stay registered properly).

    Here are some possible troubleshooting steps that you can try:

    1 - Reset (or re-create) the PIN from Settings

    • Sign in using Password (or choose Sign-in options on the login screen if needed).
    • Go to Settings > Accounts > Sign-in options.
    • Select PIN (Windows Hello) and choose either:
      • I forgot my PIN (recommended), or
      • Change PIN
    • Restart the PC and test again.

    2 - Confirm Windows Hello is enabled correctly

    • Go to Settings > Accounts > Sign-in options
    • Ensure Windows Hello/PIN is available and configured
    • If you see it disabled or unavailable, re-enable and set the PIN again

    3 - If the device has a Work or School account connected, your organization may be enforcing sign-in requirements (including PIN rules).

    • Go to Settings > Accounts > Access work or school
    • If there’s an account connected that shouldn’t be there, disconnect it (only if it’s not required), then restart and set the PIN again.

    I look forward to receiving your update. Let me know if you need further assistance, feel free to ask me by clicking "Add Comment" or "Add Answer" if you cannot add comment so your response will be visible. Thanks for your effort.

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

    Was this answer helpful?

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.