some one hacked my account

Cardona, Caleb 0 Reputation points
2025-11-07T16:32:17.4666667+00:00

Someone got access to my account somehow, but I have the email they changed my account to. I have proof it's my account, but I don't know what to do. what should i do

Outlook | Windows | Classic Outlook for Windows | For home

Locked Question. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

3 answers

Sort by: Most helpful
  1. AI answer

    2025-11-07T16:32:35.9833333+00:00

    If your account has been hacked, here are the steps you should take to regain control:

    1. Reset Your Password: Immediately change your password to something strong and unique. If you can still access your account, do this right away.
    2. Secure Your Account: If your account is synced from Active Directory, reset the password in Active Directory as well. If your identity is federated with Microsoft 365, change the password in your on-premises environment.
    3. Update App Passwords: If you use app passwords, make sure to delete the old ones and create new ones, as they are not automatically revoked when you reset your password.
    4. Enable Multifactor Authentication (MFA): This adds an extra layer of security to your account. It's highly recommended for accounts with admin privileges.
    5. Revoke User Access: Use PowerShell to revoke any active sessions using the stolen credentials. This prevents the attacker from accessing your account further.
    6. Investigate Suspicious Activity: Check for any unusual activity in your account, such as sent emails that you did not authorize, changes to your profile, or suspicious inbox rules.
    7. Contact Support: If you are unable to regain access or if you need further assistance, contact Microsoft support for help.
    8. Monitor Your Accounts: Keep an eye on your account for any further suspicious activity and consider reporting it to your IT department if applicable.

    By following these steps, you should be able to regain control of your account and secure it against future attacks.


    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

    Was this answer helpful?

    1 person found this answer helpful.
  2. adam rozenfeld 0 Reputation points
    2026-10-10T19:16:18.6033333+00:00

    Someone got access to my account somehow. I have proof it's my account, but I don't know what to do. what should i do

    Was this answer helpful?

  3. Stefan Blom 353.9K Reputation points MVP Volunteer Moderator
    2025-11-07T16:44:22.7+00:00

    Was this answer helpful?

    0 comments No comments