Hi Art,
Thanks for the follow-up.
Please try these suggestion Instead:
- Restart in Safe Mode: Boot your PC into Safe Mode (Shift + Restart > Troubleshoot > Advanced options > Startup Settings > Restart > choose Safe Mode).
- Navigate to the folder: C:\Users<YourUsername>\AppData\Local\Google\Chrome\User Data\Default
- Rename or delete the current Bookmarks file.
- Copy and paste your recovered file.
Safe Mode limits background processes that might lock the file and allowing you to bypass the access issue even with the same user account.
Warm regards,
Cherrelyn