Windows 11 Screen Saver is not working in Azure Virtual Desktop.

Jonathan Harris 45 Reputation points
2024-12-13T11:21:58.6366667+00:00

Hello,

Using Windows 11 AVD hosts, in a Pooled configuration and publishing a full desktop. We have a requirement to configure a Windows Screen saver, to kick in after three minutes, keeping the AVD session still connected.

Have configured a GPO with the Screen Saver settings. These settings are visible on the AVD host, however the timeout is not triggering. Can you help?

Many thanks,

Azure Virtual Desktop
Azure Virtual Desktop

A Microsoft desktop and app virtualization service that runs on Azure. Previously known as Windows Virtual Desktop.

0 comments No comments

Answer accepted by question author
Prrudram-MSFT 28,506 Reputation points Moderator
2024-12-13T13:35:09.61+00:00

Hello @Jonathan Harris

Group Policy Object (GPO) settings for the screen saver on your Windows 11 AVD hosts. Here are a few steps you can take to troubleshoot and resolve this issue:

Verify GPO Application: Ensure that the GPO is correctly applied to the AVD hosts. You can use the gpresult /h C:\F1\gpo.html command to generate a report and check if the screen saver settings are listed under "User Details".
Check Screen Saver Settings: Make sure that the following settings are configured correctly in the GPO:

  • Load a specific screen saver
  • Force screen saver
  • Screen saver timeout
  • Password protected screen saver
  • Enable screen saver
  • Prevent changing screen saver

Use UNC Path: If you are using a custom screen saver, ensure that the path to the screen saver file is accessible from all user systems. Using a Universal Naming Convention (UNC) path can help avoid access issues.

Review User Configuration: Confirm that the user configuration settings are correctly applied. Sometimes, settings under "Computer Configurations\Policies\Administrative Templates\Control Panel\Customization" might need to be checked.

Update Windows: Ensure that your Windows 11 AVD hosts are up to date with the latest patches and updates. Sometimes, updates can resolve underlying issues with GPO settings.

If these steps do not resolve the issue, you might want to check the detailed configuration and logs to identify any specific errors or conflicts. Let me know if you need further assistance or if there's anything else I can help with!

Was this answer helpful?


1 additional answer

Sort by: Most helpful
  1. Joel Webber 1 Reputation point
    2026-09-23T20:35:51.5866667+00:00

    I have the same configuration with the same problem. Did you ever find a solution?

    I can see the screen saver settings are in place in the control panel, and if I click "preview" the screen saver turns on. However, it never triggers after the set time.

    The disconnect idle session after xx minutes setting is working however, so I know it is tracking idle time correctly.

    We really just need the screen to black out, and come back with mouse movement. I also tried the "turn my screen off after 2 mins" option in Settings, but that doesn't trigger either.

    Was this answer helpful?

    0 comments No comments

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.