Excel public embed displays blank; signed-in Embed preview works

Question

Excel public embed displays blank; signed-in Embed preview works

Conasupo Organization 0

Subject: Excel public embed displays blank; signed-in Embed preview works

My Excel workbook, U-14 WEB.xlsx, displays correctly in Microsoft’s signed-in Embed preview, but its generated embed URL displays a blank page for public visitors.

The issue reproduces:

On our published website: https://www.hopesoccerleague.com/youth-u-14.html

When opening the embed URL directly in an InPrivate window, without Weebly involved.

On multiple devices and separate networks.

With an embed from another account.

A minimal iframe without custom styling, JavaScript, or named-range parameters also fails. Browser inspection recorded: Script error for "odsp.react.lib".

Affected embed URL: https://1drv.ms/x/c/55f8253161486d87/IQQ-GlLicV5vQ61PBGz-Wx3wAVmlEMEuE04F-GOku_jxbNo?em=2

Please investigate the public Excel/OneDrive embed-loading failure and escalate to the appropriate technical team if necessary. Our league’s public stats are unavailable.

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1 answer

Your answer

Answer 1

Hello,

Your tests have already ruled out Weebly, the iframe configuration, the browser, the network, and the individual workbook. The odsp.react.lib error also matches other recent reports affecting the Microsoft-hosted embedded viewer.

Unfortunately, this community forum cannot confirm an active Microsoft service incident or make changes to the Embed service. I would avoid modifying or regenerating the workbook and embed code, since the direct file continues to work normally.

Until the public viewer is restored, the practical alternative is to provide a direct link to the workbook or publish a temporary static copy of the statistics.

you can also contact support for more insight on this issue:

Please note that this is a user-to-user support forum. Moderators and contributors, including external Microsoft employees, are not allowed to directly interfere with Microsoft product features or access back-end systems. Our role is limited solely to providing technical guidance on reported incidents, requests, or ideas.

Visit this website: Contact - Microsoft Support
Type Contact in the search box.
Now click Get help, and Select Ask our support assistant or Sign in to contact support below.
Chat with the support assistant like in the screenshot
Select contact support and it should take you to the Products and services tab, and choose either Microsoft 365 and Office category.
On the Category tab, choose Technical support.
Go to Confirm.
You can now choose the option of Chat with a support agent on your web browser.

User's image

I understand the impact this is having on your public league page, and I hope the service is restored soon.

Have a nice day.