My email address hack which I recover it but I need back my emails

Question

My email address hack which I recover it but I need back my emails

muhammad abdullah rizwan 0

Hi sir My email s hack one week ago I recover my emails address I have some saved email not recover after when recover my emails address and some emails which save for records kindly please requested it I need back my emails all record if possible even I saved some emails I need back my all record thank u

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Answer 1

Welcome muhammad abdullah rizwan,

I'm sorry your account was hacked, and I'm glad you got it back. Losing emails you kept for your records is stressful.

To help me guide you, please answer these questions:

Does your email address end in @outlook.com, @hotmail.com or @live.com? Or is it another provider (for example Gmail) that you added to the Outlook app?
Are the emails missing everywhere, including when you sign in to Outlook.com in a web browser on a computer? Or are they only missing in the Outlook app on your Android phone?
Were the missing emails in your Inbox, or in folders you created yourself?

In the meantime, please try these steps. Use a computer and a web browser at https://outlook.live.com, because some of these options aren't available in the mobile app.

Step 1: Check the "Deleted Items", "Junk Email" and "Archive" folders

When Outlook items are deleted, you can often recover them if they are in your Deleted Items or Junk Email folders. Open each folder and look for your emails.
Also check "Archive", because if a message has been archived, it won't appear in your inbox.
To move an email back, select it and choose "Move to" > "Inbox".

Step 2: Recover emails that were permanently deleted (please do this soon)

In some cases, you can even recover items after the Deleted Items folder is emptied.
Open the "Deleted Items" folder. At the top of the message list, select "Recover items deleted from this folder".
Select the emails you want, then choose "Restore". Recovered items are moved to the Deleted Items folder. From there you can move them to any folder you like.
These items are only kept for a limited time, so please do this step as soon as you can.
Full guide: Recover and restore deleted items in Outlook

Step 3: Check for rules the hacker may have created

Go to "Settings" (gear icon) > "Mail" > "Rules".
If you find a rule that's incorrectly moving messages out of your inbox, select to edit the rule or to delete it. Remove any rule you didn't create yourself.
Note: You must use a computer to view and edit your rules.
If a rule was moving emails into another folder, check that folder too. Your emails may still be there.

Looking forward to your update.

muhammad abdullah rizwan 0 Reputation points

2026-11-01T06:16:21.7+00:00

Please help me get my emails and I m not recover emails and I m trying all things but I m not recover Please help me resolve problems please thank u
muhammad abdullah rizwan 0 Reputation points

2026-11-01T06:19:23.5266667+00:00

Still not recover my emails I m trying to all things but still not recover emails please help me solve problems or solution to all problems
Emma1-N 14,895 Reputation points Microsoft External Staff Moderator

2026-11-03T04:50:09.1866667+00:00

Hello muhammad abdullah rizwan,

Please check other devices that use your email

If you have ever opened your email in the Outlook desktop app on a computer, or in another email app on another phone or tablet, older copies of your emails may still be saved on that device.

Before you open the app, turn off the internet (Wi-Fi) on that device so the app can't sync with your mailbox and remove the saved copies. Then open the app and look for your emails.

If you find them, forward or save the important ones somewhere safe.