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Microsoft 365 and Office | PowerPoint | Other | Windows
A family of Microsoft presentation graphics products that offer tools for creating presentations and adding graphic effects like multimedia objects and special effects with text.
What error is indicated when you try to use those apps?
1
If that is an error indicating the apps could not start with a 'Repair Now' button:
Before performing this process, please log into your Microsoft account on this link (https://account.microsoft.com/services/) and check to ensure your Office licence or Microsoft 365 subscription is listed correctly on your account.
Open the Settings App (gear icon on your Start Menu)
Go to Apps - Installed Apps, then scroll down to find Microsoft Office
Select that and choose Modify - Online Repair
That should fix any issues with your Office Installation.
2
If the error is indicating a licence or activation error:
Open Word.
At the top right of Word, log out of Office.
Restart (not shut down) your PC, then log back into Office, is your licence/subscription then recognized correctly.
If not, log into your Microsoft account on this link, is your Office licence listed correctly there, or if that is a subscription, check the expiry date listed on your subscription, is that listed correctly.
https://account.microsoft.com/services/
If not, go to the Billing section, is it indicated your payment has been processed correctly.