Use this assessment path for the unsupported partition layout condition:
- Verify the current partition layout.
- Open an elevated Command Prompt.
- Run:
diskpart.exe list volume - Confirm that the device has a separate system partition and operating system partition.
- If the recovery partition is missing or any volume is not healthy, Windows might need to be reinstalled.
- Check the BitLocker partition requirements.
- BitLocker requires two partitions:
- An operating system partition formatted as NTFS.
- A separate system partition used for boot files.
- The system partition must:
- be separate from the OS partition
- not be encrypted
- be configured as the active partition
- not be used for user files
- have at least 250 MB of space
- Format requirements depend on firmware:
- UEFI systems: system partition must be FAT32
- BIOS/legacy systems: system partition must be NTFS
- On some guidance, the system partition should be at least 350 MB in size.
- BitLocker requires two partitions:
- Check boot and recovery dependencies.
- BitLocker depends on boot files being on the separate system partition.
- Windows RE should be enabled.
- Run
reagentc.exeto verify Windows RE status. - If Windows RE is not configured, BitLocker provisioning can stop.
- Windows RE boot files must be on a volume that is not protected by BitLocker.
- Review policy, TPM, and platform state.
- Export configuration details from an elevated Command Prompt:
gpresult.exe /h <Filename> msinfo.exe /report <Path> /computer <ComputerName> - Export these registry keys in Registry Editor:
-
HKLM\SOFTWARE\Policies\Microsoft\FVE -
HKLM\SYSTEM\CurrentControlSet\Services\TPM\
-
- Check TPM state by reviewing the output of the
get-tpmPowerShell cmdlet. - Local Administrators membership is required to turn on or change BitLocker on operating system drives.
- Export configuration details from an elevated Command Prompt:
- Determine whether the device is TPM or non-TPM.
- If there is no TPM, BitLocker can still protect the OS drive only if BIOS or UEFI can read a USB flash drive during boot.
- In that case, use a startup key on USB and run the BitLocker system check before encryption to confirm the platform can read the key material at boot.
- Use supported remediation options for partition layout.
- If the disk does not already have the required split layout, use the BitLocker Drive Preparation Tool where applicable. It can:
- create the second volume BitLocker requires
- migrate boot files to the new volume
- make the new volume active
- After the tool finishes, restart the computer, then enable BitLocker from Control Panel.
- The tool has strict requirements, including a basic disk, primary NTFS partition, no compression, and no software RAID/spanning/mirroring.
- If the disk does not already have the required split layout, use the BitLocker Drive Preparation Tool where applicable. It can:
- Validate the expected end state.
- A supported layout has:
- separate OS and system partitions
- correct system partition format for the firmware type
- unencrypted system partition
- sufficient free space on the system partition
- Windows RE available on an unencrypted volume
- healthy volumes and valid boot files
- A supported layout has:
If the layout is still unsupported after these checks, the most likely blockers are:
- missing separate system partition
- wrong file system on the system partition for the firmware type
- encrypted system partition
- insufficient system partition space
- missing or misconfigured Windows RE
- unhealthy or missing recovery partition