Try these Windows Update repair steps in order:
- Restart the PC, then go to:
- Windows 11: Start > Settings > System > Troubleshoot > Other troubleshooters > Windows Update > Run
- Windows 10: Start > Settings > Update & Security > Troubleshoot > Additional troubleshooters > Windows Update > Run the troubleshooter
- Check free disk space.
Windows needs at least:
- 16 GB free for a 32-bit OS
- 20 GB free for a 64-bit OS
- Repair system files from an elevated Command Prompt.
- Type command prompt in Search
- Select Run as administrator
- Run:
DISM.exe /Online /Cleanup-image /Restorehealth sfc /scannow
- If updates still fail with errors such as 0x80073701 or 0x800f0988, run this cleanup command in an elevated Command Prompt:
Restart the PC and check for updates again.dism /online /cleanup-image /startcomponentcleanup - If downloads are incomplete or update files are corrupted, reset the Windows Update cache.
- Press Win + R, type services.msc, press Enter
- Stop Windows Update
- Go to C:\Windows\SoftwareDistribution
- Delete the files and folders inside it
- Start Windows Update again from Services
- If the update is stuck partway through, also verify:
- Internet connection is active in Settings > Network & Internet > Wi‑Fi
- No other app is blocking the update process
- If command-line repair does not fix it, a repair reinstall can help keep files, apps, and settings:
- Open Settings > System > Recovery
- Under Fix problems using Windows Update, select Reinstall now
Note: Command-line repair steps require administrator permissions. Deleting contents of SoftwareDistribution resets the local update cache, so use that step carefully.
- When trying to install updates from Windows Update you might receive "Updates Failed. There were problems installing some updates, but we'll try again later" with Errors: 0x80073701, 0x800f0988 | Microsoft Support
- [Windows 10](https://support.microsoft.com/windows/deployment/updates-lifecycle/troubleshoot-problems-updating-windows#restore-and-repair-system-files)
- [Windows 10](https://support.microsoft.com/windows/deployment/updates-lifecycle/troubleshoot-problems-updating-windows#most-common-windows-update-problems)
- [Windows 11](https://support.microsoft.com/windows/deployment/updates-lifecycle/troubleshoot-problems-updating-windows#most-common-windows-update-problems)
- kb5062660 update don't want to download error 0x80073712 - Microsoft Q&A