How to fix a double start of HP Sure Start in Windows 11 26H2 ?

ftr 0 Reputation points
2026-10-16T10:36:22.49+00:00

Hi, every time I start my HP Elitebook 640 G5 the pc starts twice interrupted by a message that an update is running.

The pc rund under Windows 11 professional 26H2 build 26300.9711.

How to fix that ?

TIA

Windows for home | Windows 11 | Performance and system failures
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  1. DaveM121 939.5K Reputation points Independent Advisor
    2026-10-16T11:09:47.7366667+00:00

    Your Windows 11 Build No. indicates your system is fully up to date, and includes the latest October update, but the symptoms you describe indicate there may be an update stuck on your Windows startup process.

    Click your Start Button, type cmd then right click Command Prompt and choose 'Run as Administrator'.

    Run this command and hit Enter:

    net stop wuauserv

    Leave Command prompt open.

    Open File Explorer, on the View ribbon, temporarily turn on 'Hidden Items'

    Navigate to C:\Windows\SoftwareDistribution\Download

    Delete the entire contents of the Download folder

    Close File Explorer

    In Command Prompt, run this command and hit Enter:

    net start wuauserv

    When that completes, close Command Prompt and restart your PC

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