cant send email comes back system administrator error [0x80004005-0x80004005-0x00000501].

Matthew Fuller 0 Reputation points
2026-10-15T20:55:33.05+00:00

          I cant send any email even to my work email in the same system, below is what i get each time.

  This message could not be sent. The client operation failed. Try sending the message again later, or contact your network administrator.

 


 

Diagnostic information for administrators:


 

Error is [0x80004005-0x80004005-0x00000501].

 

Exchange response headers:

      request-id: 40206361-534f-c1f3-7fa5-16a81fd3818a

      X-ServerApplication: Exchange/15.21.0522.007

      X-FEServer: BN9PR03CA0976

      X-CalculatedBETarget: SN7PR84MB3231.NAMPRD84.PROD.OUTLOOK.COM

      X-RequestId: {9B990052-8629-494A-9F39-FE84E8DDF23E}:61

      X-ClientInfo: {391209DF-2E19-456B-9FC9-61E26D4A55FA}:152920030

      X-ElapsedTime: 91

      X-BackEndHttpStatus: 200

      X-ResponseCode: 0

      X-RequestType: Execute


 

ROPs Summary:

 

      0: ropSetProps (10) Processed(1) Completed(0)

            ROP result: 0

            Response codes: 0

      1: ropSetProps (10) Processed(1) Completed(0)

            ROP result: 0

            Response codes: 0

      2: ropFlushRecipients (14) Processed(1) Completed(0)

            ROP result: 0

            Response codes: 0

      3: ropSetProps (10) Processed(1) Completed(0)

            ROP result: 0

            Response codes: 0

      4: ropTransportSend (74) Processed(1) Completed(0)

            ROP result: 0

            Response codes: -2147467259


 

Response Exceptions:

 

ROP Index: 4

ROP Associated: ropTransportSend (74)

Microsoft.Exchange.Data.Storage.QuotaExceededException: Microsoft Unified Storage is full.

   at Microsoft.Exchange.Data.EventHandler.UnifiedStorageQuota.UnifiedStorageQuotaLogic.EnforceQuota(EventHandlerEvent theEvent, ICoreItem item, MonitoringInfo& monitoringInfo)

   at Microsoft.Exchange.Data.EventHandler.UnifiedStorageQuota.UnifiedStorageQuotaEventHandler.Handle(BeforeItemSendEvent beforeItemSendEvent)

   at Microsoft.Exchange.Data.StoreObjects.EventHandler.EventDispatcher.DispatchTEvent

   at Microsoft.Exchange.Data.Storage.CoreItem.PreprocessItem(String apiName)

   at Microsoft.Exchange.Data.Storage.CoreItem.TransportSend(StorePropertyDefinition[]& properties, Object[]& values)

   at Microsoft.Exchange.Data.StoreObjects.ProxyCoreItem.TransportSend(StorePropertyDefinition[]& properties, Object[]& values)

   at Microsoft.Exchange.Data.Storage.Items.CloudCacheSendProxyCoreItemDecorator.TransportSend(StorePropertyDefinition[]& properties, Object[]& values)

   at Microsoft.Exchange.RpcClientAccess.Handler.Message.TransportSend()

   at Microsoft.Exchange.RpcClientAccess.Handler.RopHandler.<>c__DisplayClass156_0.<TransportSend>b__0()

   at Microsoft.Exchange.RpcClientAccess.Handler.ExceptionTranslator.TryExecuteCatchAndTranslateExceptionsTResult

 

 

Transport-Send failed: failure enum(25), HResult(0x00000000), EC(-2147467259).

Transport-Send failed: failure enum(22), HResult(0x00000000), EC(-2147467259).

Submit-Message failed: message id(1), failure enum(13), HResult(0x80004005), EC(-2147467259).

Outlook | Windows | Classic Outlook for Windows | For home
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  1. Manoel Barros 22,495 Reputation points Independent Advisor
    2026-10-15T23:12:33.24+00:00

    Hi!

    The error "QuotaExceededException: Microsoft Unified Storage is full" suggests that your OneDrive storage is full.

    Every Microsoft email account comes with 15GB of free OneDrive storage. It is likely that your quota has been exceeded.

    Please see the topic below:

    https://support.microsoft.com/en-us/outlook/storage-limits-in-outlook-com

    Was this answer helpful?

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