Help recovering my AZ-900 Virtual Training Day discount

Redeem the discount by scheduling AZ-900 while signed in with the email used to register for the Virtual Training Day; the discount should appear automatically in the Pearson VUE cart rather than as a voucher code.

Check and redeem the discount

1. Sign in to your Microsoft Learn profile using the same email address used to register for the event. Microsoft specifically identifies that address for Azure Fundamentals Virtual Training Day discounts.^1^
2. Open the AZ-900 certification page and select Schedule exam.
3. In Transfer to Pearson VUE, enter your contact and Pakistan address information, then select Submit.
4. Choose the available test-center or online delivery option, continue to the cart, and inspect the price before paying. An eligible event discount is applied automatically during checkout.^2^
5. If the 50% reduction appears, complete the booking. If it does not, do not pay the full price if you want the discount investigated first.

Current Microsoft event material continues to describe a 50% AZ-900 discount after completing an eligible Azure Virtual Training Day.^3^ However, the event date was not provided, so its remaining validity cannot be confirmed here. The checkout result or Credentials Support must confirm whether this particular entitlement has expired or remains attached to the account.

Pakistan-specific requirements

The available Microsoft policy does not establish a Pakistan-wide exclusion from this discount. For an exam taken at a Pakistan testing center, however, candidates must be legitimate residents of Pakistan and present an original, valid government-issued ID containing their name, photograph, and signature.^4^

In most cases, exam registration offers either a local test center or online proctoring; if online delivery is not shown during registration, it is unavailable from the exam provider for that booking.^5^

If the discount is missing or a test center demands a code

Submit a Microsoft Credentials Support request rather than an Azure Lab Services ticket:

1. Open the Credentials Support page and select online support request.
2. Set:
   • Product family: Learning
   • Product or Service: Microsoft Credentials
   • Category: The closest voucher, discount, or exam-registration issue
   • Type of Support: Professional No Charge
   • Contact method: Email
3. Include:
   • Event title and attendance date
   • Email used for event registration
   • Microsoft Learn username
   • Confirmation/eligibility email
   • Screenshot of the Pearson VUE cart showing the full price
   • Country/region: Pakistan
   • Whether booking is for a test center or online delivery
4. Ask support to confirm the offer’s expiration date and whether it can be restored or replaced.

Credentials Support is the documented escalation route and issues a case number after submission.^6^

An alternative voucher code is not guaranteed. Event discounts and voucher codes use different redemption methods: event discounts are applied automatically at checkout, while an actual voucher code is entered under Add Voucher or Promo Code during payment.^2^ Only Credentials Support can determine whether an exception or replacement is available for this entitlement.

References

1. What email should be linked to claim exam discount tied to Events?
2. Vouchers and redeeming discounts
3. Microsoft Azure Virtual Training Day: Fundamentals
4. Exam and assessment lab security policy
5. Register and schedule an exam
6. Credentials support