Child account is only organizer, can't leave family group.

Hi Rorisang,

Don't worry, this is a very common mistake! Because the system currently thinks you are a minor (born in 2012), it legally locks your account and prevents you from changing your own age or leaving the family group by yourself.

The Independent Advisor above is completely correct, but here is a simplified, step-by-step breakdown of how to execute that workaround and unlock your account:

Step 1: Create a temporary "Parent" account

• Open a private/incognito browser window.

Go to account.microsoft.com and create a brand-new Microsoft account.

Crucial: Make sure to set the birth year of this new account to something before 2000 so the system recognizes it as an Adult.

Step 2: Add your "Child" account to the new Parent's family

Log into family.microsoft.com using your new Parent account.

Click "Add a family member" and enter your original (Child) email address.

Log into your original Child account, accept the invitation, and when prompted, select the option that a parent will give consent. Log back in with the Parent account to grant that consent.

Step 3: Change your birthdate

Log back into family.microsoft.com with the Parent account.

Click on the three dots next to your Child account's name and select "Manage consent".

Click on "Edit this child's personal info".

Change the birthdate to your real age and save the changes.

Step 4: Leave the family group

Now that your original account is officially registered as an Adult, the restrictions will be lifted.

You can now go to your Family Safety dashboard and safely select "Leave family group".

Your school websites will no longer be blocked once this is done!

If you are the ONLY user in the family section, it means you are NOT in any family group right now.

The restriction is simply due to your age on the profile. That alone can cause restriction too with or without a family group.

When you go to https://account.live.com, did this screen pop up?

You want to choose "I am a parent or guardian", then sign into a different Microsoft account whose date of birth indicating an adult user. If you don't have one you can use, you can create a new one just for this purpose for now. It will prompt you to sign in, and give your account consent, and join your family group. Once joining the new account's family group, go to https://account.live.com/mykids.aspx sign in with the new account (adult one), you should see your "child" account listed. Click on "Edit this child's personal info" And it will let you update the date of birth for this child user.

Once updated, you can then use the "Remove consent for this child's account", then go back to the family safety page, click on this child account and choose "remove from family group".