I am getting an error msg when I am trying to convert multiple files to pdf

Yaldar Taher 0 Reputation points
2026-10-14T17:36:46.83+00:00

I am getting an error msg when I am trying to convert multiple files to pdf using Adobe acrobat feature "Create multiple files" the msg says: the security level is set too high

Microsoft 365 and Office | Word | For home | Windows
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  1. Stefan Blom 354.2K Reputation points MVP Volunteer Moderator
    2026-10-14T20:36:00.8733333+00:00

    I am getting an error msg when I am trying to convert multiple files to pdf using Adobe acrobat feature "Create multiple files" the msg says: the security level is set too high

    You may have to get help from Adobe for this error, or from an Adobe discussion forum.

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  2. John Jefferson Doyon 89,735 Reputation points Independent Advisor
    2026-10-14T18:23:23.1433333+00:00

    Hi, @Yaldar Taher

    If you haven't already, please close all open Word, Excel, PowerPoint, and Adobe Acrobat windows, then reopen Acrobat and try "Create Multiple Files" again.

    Please avoid lowering the Office security level or enabling all macros globally.

    If the error still persists, to help narrow down the issue:

    1. Does this happen only with Word files, or also with Excel/PowerPoint files?
    2. Can you convert one of the same files to PDF individually without the error?
    3. What is the exact full error message? Please provide a screenshot if possible.
    4. Which version of Adobe Acrobat and Microsoft 365/Office are you using?

    Click "Add comment" to let me know.

    Thanks!

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