Turn on Camera backup in the OneDrive Android app, because direct Samsung Gallery-to-OneDrive synchronization ended September 30, 2026 and OneDrive Camera Backup is now the supported method for uploading new photos.
1. Enable Camera backup on the phone
The October 1 cutoff exactly follows the documented Samsung Gallery change. If your phone is a Samsung device, this is the likely applicable transition: existing cloud photos remain in OneDrive, but new photos upload only when OneDrive Camera Backup is enabled and has permission to access them.^1^
On the Android phone:
- Open the OneDrive app—not Samsung Gallery.
- Sign in with the Microsoft account used on the laptop.
- Tap the account/profile image at the upper left.
- Select Camera backup.
- Confirm that the correct Microsoft account is selected.
- Turn Camera backup on.
- When prompted, allow access to all photos and videos.
- Leave OneDrive open while the initial upload begins. Do not swipe the app closed; automatic backup only occurs while the app can run.^2^
Also check under OneDrive → profile image → Settings → Camera backup:
- Camera backup account is the correct account.
- If not using Wi-Fi, set Data usage to back up over Wi-Fi and mobile network.
- Turn off Backup only when charging if you want the upload to start immediately.
- Enable Include videos if required.
- Under Back up device folders, select any additional folders containing pictures from messaging, editing, or social-media apps.^2^
Keep the original photos on the phone until their upload is confirmed.
2. Display the uploaded photos on the laptop
After the phone finishes uploading:
- On Windows, open Start → Photos.
- Select OneDrive in the left navigation pane.
- Select Sign in.
- Use the same Microsoft account selected for Camera backup on the phone.
- Allow Photos to access the OneDrive account.
Uploaded pictures should then appear in Microsoft Photos.^3^
If automatic upload still misses pictures
Manually upload the missing files:
- Open OneDrive on the phone.
- Select Files and open the destination folder.
- Tap Add (+) and select the missing photos.
Alternatively, open the phone’s Gallery/Photos app, select the pictures, tap Share, and choose OneDrive.^4^
Check OneDrive → Me/profile for available Microsoft storage as well; uploads cannot continue when the storage quota has been exceeded.^2^
To copy the photos directly without waiting for OneDrive:
- Connect the unlocked phone to the laptop using a USB cable that supports data transfer.
- On the phone, change the USB notification from Charging to Transfer files or Transfer photos if prompted.
- On Windows, open Start → Photos → Import → connected device.
- Select the photos taken after October 1 and choose where to save them.
Microsoft documents this method for both Windows 10 and Windows 11.^5^
References
- Changes to Samsung Gallery sync and OneDrive | Microsoft Support
- Automatically save photos and videos with OneDrive for Android | Microsoft Support
- Manage photos and videos with Microsoft Photos app | Microsoft Support
- Troubleshoot OneDrive for Android app problems | Microsoft Support
- Import photos and videos from phone to PC | Microsoft Support