"Tap your security key again on the reader" despite the security key is using the chip and there is no NFC reader attached to the PC

Ichiki 0 Reputation points
2026-10-14T12:22:45.1166667+00:00

Hi,

Recently I got a FIDO compatible dual interface card to use with a chip smartcard reader I already own. However when I try to save passkeys from the browser, Windows Security asks me to "Tap the security key again" after entering PIN for the card. I do not have a NFC reader so it is impossible to actually tap the card and reinserting the card into the chip card reader does nothing.

How do I emulate a tap or straight up disable that tap the key again verification? The Windows Security dialog is shown below:

image

Windows for home | Windows 11 | Security and privacy
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  1. Molapo Ts'iame 80 Reputation points
    2026-10-16T04:07:44.1866667+00:00

    Check Browser-Specific Restrictions

    Web browsers handle WebAuthn requests slightly differently.

    • If you are using Google Chrome or Microsoft Edge, try switching to Mozilla Firefox to register the passkey. Firefox handles the operating system FIDO2 API layer differently and may allow you to complete registration strictly via the chip interface without triggering the secondary NFC prompt.

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  2. Emma1-N 13,785 Reputation points Microsoft External Staff Moderator
    2026-10-15T02:56:25.3266667+00:00

    Welcome Ichiki,

    Thanks for reaching out to Microsoft Q&A Forum. I understand that Windows 11 recognizes your FIDO-compatible card and accepts its PIN, but then asks you to “Tap your security key again on the reader,” while you are using the card through a chip smart-card reader rather than an NFC reader.

    Could you confirm the exact make/model of the FIDO card and smart-card reader? Also, does the card manufacturer state that FIDO2/WebAuthn communication is supported through the card’s contact/chip interface, rather than only through NFC?

    In the meantime, you can try these steps:

    1. Check the card’s supported FIDO2 interface.
      • Windows supports different FIDO2 security-key connection methods, including USB and NFC. For an NFC key, Windows expects the key to be tapped against an NFC reader. Sign in to your account with a security key
      • Confirm with the card manufacturer whether the chip/contact interface exposes FIDO2/CTAP functionality to Windows.
    2. Check how Windows detects the reader and card.
      • Open Device Manager.
      • Expand Smart card readers and confirm that the reader is detected without a warning symbol.
      • Check whether the manufacturer supplies a specific driver or FIDO management utility.
    3. Test the security key through Windows.
      • Open Settings > Accounts > Sign-in options.
      • Select Security Key > Manage.
    4. Test the alternative passkey location.
      • On the Save your passkey window shown in your screenshot, select Change.
      • Check whether Security key is explicitly available and selected.

    Looking forward to your update.

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