A family of Microsoft word processing software products for creating web, email, and print documents.
You can try a Quick Repair of Office. See https://support.microsoft.com/en-us/office/lifecycle/repair-an-office-application .
This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
When I installed Home and Business Office 2021, all word documents showed the word icon. The icon no longer appears. I have tried everything I could find to correct the problem but nothing has been successful. Can someone please tell me how to correct this problem?
A family of Microsoft word processing software products for creating web, email, and print documents.
You can try a Quick Repair of Office. See https://support.microsoft.com/en-us/office/lifecycle/repair-an-office-application .
If the repair doesn't work, try clearing and rebuilding the Windows icon cache. See https://windowsloop.com/clear-icon-cache-windows/.
AI answer
Reassign .doc and .docx files to desktop Word; Windows uses the registered default handler to determine the file-type icon, and this is the next supported step after Office repair has not helped.
.docx..doc..docm, .dot, .dotm, and .dotx.Windows supports assigning defaults by individual file extension, while Microsoft’s Office-specific guidance recommends manually associating Office files with the correct application when repair does not resolve the association problem.^1^^2^
Also test one document by double-clicking it. It should open in the installed Word 2021 desktop application and display the Word icon.
If Default apps only offers Microsoft Store search, another application, or no desktop Word entry, the Office file-type registration is probably not available to Windows. Since both Quick Repair and Online Repair have already made no difference, do not repeat them.
Perform a complete Office removal and reinstall:
.docx and .doc to Word if Windows has not done so automatically.Microsoft’s troubleshooter supports Office 2021 on Windows 10 or later and is intended to remove Office completely before reinstallation.^3^ Uninstalling Office removes the applications but does not delete documents or workbooks; nevertheless, save open work before starting.^4^
If multiple Office versions appear under Settings → Apps → Installed apps, remove versions you no longer use before reinstalling Office 2021. Multiple versions can cause Office files to open through the wrong registration.^2^
Avoid downloading icon packs or manually editing HKEY_CLASSES_ROOT; the supported association and clean-reinstall procedures should recreate the Word handlers without risky registry changes.
References