How to fix 0x87DD0005 error on Ark Survival Evolved.

Restart Windows, then update or reinstall every pending ARK/Xbox component from Microsoft Store → Library before testing with a fresh Windows user profile.

1. Complete the official 0x87DD0005 sequence

These actions are distinct from updating Windows, resetting the Store cache, or reinstalling Gaming Services:

1. Restart the PC using Start → Power → Restart.
2. Open Microsoft Store → Library → Get updates.
3. Allow updates for ARK: Survival Evolved, Xbox, Microsoft Store, and any related gaming components to finish.
4. If ARK or another required component displays Install instead of Open, select Install.
5. Restart once more, open the Xbox app, and launch ARK.

Xbox Support identifies 0x87DD0005 as a sign-in/launch error and specifically directs Windows users to restart and check the Store library for an available installation.^1^

2. Test from a new Windows profile

Since cache reset, Xbox app reset, Gaming Services repair/reinstallation, Windows updates, and game reinstallation have already failed, do not repeat them. A temporary profile determines whether the problem is stored in your current Windows user profile.

1. Open Settings → Accounts → Other users.
2. Select Add account.
3. Choose I don’t have this person’s sign-in information → Add a user without a Microsoft account.
4. Create a temporary local user.
5. Sign out of Windows and sign into that new user.
6. Open Microsoft Store and sign in with the Microsoft account that owns ARK or has the applicable Game Pass entitlement.
7. Open the Xbox app and sign in with that same account.
8. Try launching ARK.

Microsoft documents this account-creation path,^2^ and a similar Xbox sign-in case that had already exhausted Gaming Services, updates, and cache troubleshooting used a new Windows profile as the next isolation test.^3^

• ARK works in the new profile: the original Windows profile is affected. Keep the new profile, change it to an administrator if necessary, and migrate personal files. Microsoft’s profile-recovery instructions cover that process; some apps may need reconfiguration or another sign-in.^4^
• ARK shows 0x87DD0005 there too: the failure is not isolated to the original Windows profile.

3. Escalate an ARK-only failure

If ARK still fails in the new profile while other Xbox games continue working, Xbox Support or ARK’s publisher are the appropriate parties to investigate a title entitlement, retail configuration, or service-side problem. A comparable single-game Xbox PC case was escalated after extensive local troubleshooting failed.^5^

Use the Xbox Support contact page; available categories and contact options can vary by region. Include:

• Error 0x87DD0005
• Windows 11 version
• ARK edition and ownership method—purchase or Game Pass
• Confirmation that other Xbox games launch
• Confirmation that the error occurs in a newly created Windows profile
• Approximate time and time zone of the latest failure
• A screenshot of the error

Do not attempt Partner Center or development-sandbox fixes found for this code. Those instructions apply to game developers testing unpublished Xbox service configurations, not players running the retail ARK package.^6^

References

1. Error 0x87DD0005 occurs when using your XBOX or Windows 10 device
2. Manage User Accounts in Windows | Microsoft Support
3. I can't log into my xbox app or my Microsoft store (kinda) - Microsoft Q&A
4. Fix a corrupted user profile | Microsoft Support
5. Why can't I launch a specific game on the Xbox app? - Microsoft Q&A
6. Troubleshooting Sign-in and Sandbox Errors