XBox Live on Windows 11 PC

Step 1: Clear Corrupted Xbox and Microsoft Credentials

Press the Windows Key, type Credential Manager, and press Enter.

Click on Windows Credentials.

Look through the list for any entries starting with XBOX_LIVE, MicrosoftAccount, or similar tokens.

Click on each one and select Remove.

Restart your computer.

Verification: Open the Xbox app or try signing in to verify if it prompts you cleanly for your credentials.

Step 2: Reset the Xbox Identity Provider and Gaming Services

Open Settings > Apps > Installed apps (or Apps & features).

Search for Xbox Identity Provider, click the three dots (...), and select Advanced options.

Click Repair (if that doesn't resolve it, click Reset).

Right-click the Start button and select Terminal (Admin) or PowerShell (Admin).

Copy and paste the following command into PowerShell, then press Enter:

get-appxpackage Microsoft.GamingServices | remove-appxpackage -allusers

Restart your PC. The system will automatically reinstall clean versions upon reboot.

Verification: Launch an Xbox Live game or the Xbox app to see if you can log in without error messages.

Step 3: Check for Follow-up Windows Updates

Go to Settings > Windows Update.

Click Check for updates to see if a fix or cumulative patch is available.

1. Install any available updates and reboot your machine.
   • Verification: Check Windows Update to confirm your device is fully up to date.

     Step 1: Clear Corrupted Xbox and Microsoft Credentials

   1. Press the Windows Key, type Credential Manager, and press Enter.
   2. Click on Windows Credentials.
   3. Look through the list for any entries starting with XBOX_LIVE, MicrosoftAccount, or similar tokens.
   4. Click on each one and select Remove.
   5. Restart your computer.
      • Verification: Open the Xbox app or try signing in to verify if it prompts you cleanly for your credentials.

   Step 2: Reset the Xbox Identity Provider and Gaming Services

   1. Open Settings > Apps > Installed apps (or Apps & features).
   2. Search for Xbox Identity Provider, click the three dots (...), and select Advanced options.
   3. Click Repair (if that doesn't resolve it, click Reset).
   4. Right-click the Start button and select Terminal (Admin) or PowerShell (Admin).
   5. Copy and paste the following command into PowerShell, then press Enter:

             get-appxpackage Microsoft.GamingServices | remove-appxpackage -allusers
      

   6. Restart your PC. The system will automatically reinstall clean versions upon reboot.
      • Verification: Launch an Xbox Live game or the Xbox app to see if you can log in without error messages.

   Step 3: Check for Follow-up Windows Updates

   1. Go to Settings > Windows Update.
   2. Click Check for updates to see if a fix or cumulative patch is available.
   3. Install any available updates and reboot your machine.
      • Verification: Check Windows Update to confirm your device is fully up to date.