BitLocker code

Question

BitLocker code

Mi Amor 0

You gave me the BitLocker key, but I need the code. I will tell you what Staple stated: the BitLocker key provided by logging into the Microsoft website and confirming a match with the identifying code does not unlock the BitLocker-protected drive. I need the code to unlock. Here is the key:

DESKTOP-JTQ8MDN

3D56C646

574992-460680-229944-254353-423522-095546-130526-079882

OSV

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Answer 1

The unlock code is the 48-digit BitLocker recovery key:

574992-460680-229944-254353-423522-095546-130526-079882

3D56C646 is the recovery key ID, not the unlock code. The key ID is only used to identify which 48-digit recovery key to enter.

If that 48-digit key does not unlock the drive, the supported checks are:

Verify that the recovery key ID shown on the BitLocker screen matches 3D56C646.
If the device was set up or BitLocker was turned on by someone else, the recovery key might be stored in that person’s Microsoft account.
If the device was ever signed into an organization with a work or school account, check that account’s BitLocker keys or contact the organization’s IT support.
Check whether the recovery key was saved as a printout or on a USB flash drive.
If the correct recovery key still cannot be found, the remaining option is to reset the device using Windows recovery options. Warning: resetting the device removes all files.

Microsoft Support cannot retrieve, provide, or recreate a lost BitLocker recovery key.