My microsoft/minecraft account was deleted

Huzaifa Oof 0 Reputation points
2026-10-13T10:25:01.25+00:00

my microsoft/minecraft account was deleted recently im not sure if it was transfered or deleted the gmail it was is ******@gmail.com please notify me on how i can fix this

Windows for home | Windows 11 | Security and privacy

1 answer

Sort by: Most helpful
Most helpful Newest Oldest
  1. GsN5034 - IA 78,605 Reputation points Independent Advisor
    2026-10-13T11:14:34.2566667+00:00

    Hello,

    You might see the error “We couldn’t find an account with that username” if your account was deleted due to inactivity, meaning you had not signed in for more than two years. (OR)

    This error may also appear if you manually closed the Microsoft account or removed the @gmail.com alias from it.

    However, if none of these situations applies to you and you did not make these changes, your account may have been compromised.

    • See if there are any unusual activity in your Microsoft Account.
    • Check your recovery email address for any notifications from the Microsoft Security team about your account.

    If your account has been compromised, you will have to submit an 'Account Recovery' request through the Xbox support team here. Make sure you enter all the details correctly, then click Submit. This team might help you recover your account even if the account information has been changed.

    https://support.xbox.com/en-US/forms/recover-your-microsoft-account

    Was this answer helpful?

    0 comments

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.