Azure credits in Microsoft for Startups must be activated within 90 days, and once activated they are valid for up to two years. Extensions are not available.
If the credits expire, the account automatically transitions to pay-as-you-go to avoid interruption.
For Microsoft for Startups, additional credits can be unlocked over time based on verified progress, service adoption, usage patterns, and sustained Azure usage. Credit increases are reviewed over time and may vary by startup. Once requirements are met, the credit offer is updated automatically.
If help is needed with the startup account or credit-related support actions, submit a support ticket from the Microsoft for Startups Portal:
- Sign in to the Microsoft for Startups Portal.
- Select the question mark in the top-right corner.
- Click Submit a Support Ticket.
References: