Artifact Signing organization identity validation failed — request for assistance

Yes. The failure is consistent with incomplete or failed email verification.

For Artifact Signing identity validation:

• The primary email receives a verification link that expires in seven days.
• If the verification email is missed, cannot be accessed, or the link expires, the current identity validation request must be replaced with a new one.
• A new verification link cannot be resent for the same request.
• If email validation shows Failed, the guidance is to create another identity validation request and ensure the email address can receive links from external senders.

Recommended path:

1. In the Azure portal, go to the Artifact Signing account aniduo-signing.
2. Open Identity validations and delete the failed request.
3. Create a new Organization identity validation for Public.
4. Confirm the account creating the request has the Artifact Signing Identity Verifier role.
5. Enter a monitored primary email on a domain owned by the legal business entity, and ensure:
   • it can receive messages from external senders,
   • emails containing links are not filtered,
   • the mailbox is actively monitored so the verification link is completed within seven days.
6. If the request later shows Action Required, complete the requested follow-up steps from the email and portal.

Important details for this scenario:

• Identity validation can only be completed in the Azure portal, not with Azure CLI.
• Creating additional in-progress requests for the same entity does not help, and requests cannot be expedited.
• If another identity validation already exists for the same organization with a different primary email address, support is required to continue onboarding.
• If assistance is still needed after recreating the request, use Azure Support or Microsoft Q&A with the artifact-signing tag.

References:

• Artifact Signing FAQ
• Quickstart: Set up Artifact Signing
• Tutorial: Assign roles in Artifact Signing