Tenant not able to create workflow error

Question

Tenant not able to create workflow error

PPA Ankush Nimbargi 0

I have the desired permissions that of Workflow Admin, Purview Admin, etc. and yet I am not able to create a new workflow in Purview. I get an error that says - Workflow.WorkflowDefinitionError.WorkflowDefinitionAuthorizationError.TenantNotAllowedToCreateOrUpdateWorkflow Message: Tenant f58dc6bf-8d49-4816-bb44-257ae0a1ec43 does not have permission to access workflow

Please advise.

Maksood Ahmed 195 Reputation points Microsoft External Staff Moderator

2026-10-13T11:48:37.7866667+00:00
Hi @PPA Ankush Nimbargi ,

The error TenantNotAllowedToCreateOrUpdateWorkflow is important here. Since you already have Workflow Admin and Purview Admin permissions, this does not appear to be simply a missing user-role issue.

The message specifically says that the tenant does not have permission to access the workflow capability. So adding more Purview roles to your account might not resolve it.

Please check Settings > Roles and scopes in the Microsoft Purview portal and confirm that your Workflow-related permissions are active for the correct account/tenant.

If the permissions are already correctly assigned and you still receive the same TenantNotAllowedToCreateOrUpdateWorkflow error, I recommend opening a Microsoft Support request and providing:

Tenant ID

Screenshot of the error

Workflow you are trying to create

Your assigned Purview roles

Exact error: TenantNotAllowedToCreateOrUpdateWorkflow

This will allow Microsoft to verify why the workflow capability isn't available for the tenant.

FYR:

Permissions in the Microsoft Purview portal
PPA Ankush Nimbargi 0 Reputation points

2026-10-13T13:34:36.2866667+00:00

Thank you for your response. I will raise a Microsoft support request.
Maksood Ahmed 195 Reputation points Microsoft External Staff Moderator

2026-10-13T14:57:12.3433333+00:00

Hi @PPA Ankush Nimbargi ,
If the above response helps answer your question, remember to "Accept Answer" so that others in the community facing similar issues can easily find the solution. Your contribution is highly appreciated.

Your answer

Maksood Ahmed 195 Reputation points Microsoft External Staff Moderator

2026-10-13T11:48:37.7866667+00:00

Hi @PPA Ankush Nimbargi ,

The error TenantNotAllowedToCreateOrUpdateWorkflow is important here. Since you already have Workflow Admin and Purview Admin permissions, this does not appear to be simply a missing user-role issue.

The message specifically says that the tenant does not have permission to access the workflow capability. So adding more Purview roles to your account might not resolve it.

Please check Settings > Roles and scopes in the Microsoft Purview portal and confirm that your Workflow-related permissions are active for the correct account/tenant.

If the permissions are already correctly assigned and you still receive the same TenantNotAllowedToCreateOrUpdateWorkflow error, I recommend opening a Microsoft Support request and providing:

Tenant ID

Screenshot of the error

Workflow you are trying to create

Your assigned Purview roles

Exact error: TenantNotAllowedToCreateOrUpdateWorkflow

This will allow Microsoft to verify why the workflow capability isn't available for the tenant.

FYR:

Permissions in the Microsoft Purview portal
PPA Ankush Nimbargi 0 Reputation points

2026-10-13T13:34:36.2866667+00:00

Thank you for your response. I will raise a Microsoft support request.
Maksood Ahmed 195 Reputation points Microsoft External Staff Moderator

2026-10-13T14:57:12.3433333+00:00

Hi @PPA Ankush Nimbargi ,
If the above response helps answer your question, remember to "Accept Answer" so that others in the community facing similar issues can easily find the solution. Your contribution is highly appreciated.