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A cloud-based identity and access management service for securing user authentication and resource access
Sole Global Administrator Locked Out - Support Not Responding
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AOSIS Admin
0
Reputation points
I'm the sole global administrator for my organization. I've been locked out of the account because it requiring MFA through Authenticator, but Authenticator is asking me to login and authenticate using Authenticator.
I put in a support ticket 48 hours ago - Case #2610100010000030. However, I haven't heard anything at all. I've attempted to call multiple times, but always get redirected back to this support ticket.
Microsoft Security | Microsoft Entra | Microsoft Entra ID
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