Unable to accept Family Safety invite and get error code "Unusual activity detected We’ve detected some unusual activity. Wait to resend the invite. If you need help, please share the error details and this Trace id: [Removed PII] with support."

Question

Unable to accept Family Safety invite and get error code "Unusual activity detected We’ve detected some unusual activity. Wait to resend the invite. If you need help, please share the error details and this Trace id: [Removed PII] with support."

kevin Martinez 0

I talked with customer support in the past and they told me that the issue would resolve its self if i waited a whole week before re sending another invite.

I'm still having the same issue and nothing has changed.

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Answer 1

PII caution: Since this is a public forum, I have removed some private information to help protect your privacy and security.

Hello kevin Martinez,

This message can appear when Microsoft temporarily restricts the invitation because the activity was flagged by its security system. If you have already waited a whole week, repeatedly resending the same invitation is unlikely to resolve it.

Please contact Microsoft Support again and ask them to investigate further, as the issue has not resolved on its own. Since this is a user-to-user forum, we cannot access your account or remove a backend security restriction.

In the meantime, you can also try the following:

Open the new invitation in an InPrivate or Incognito window.
Try a different browser or device.
Switch to another network, such as mobile data or a different Wi-Fi connection.
Make sure the invited account is not already part of another Microsoft family group.
Ask the organizer to cancel the pending invitation and send a new one.

Hopefully your issue will be sorted out soon. Thank you so much for your patience!