Concerns about web search on Bing

Aman Sandhu 0 Reputation points
2026-10-10T14:39:52.4966667+00:00

Good afternoon,

I work at the [PII Removed] and our webpage is [URL Removed]

We have a couple of concerns regarding some of the websites that appear when a customer searches for us. We have had a recent incident where a customer believes that they have purchased a certificate with us, but there is no trace of the order. When we check online, there are a number of other websites displaying our details and it’s concern that they’re incorrect or they’re duping customers. I know that it’s normal for other websites to do this, however I just wanted to flag it with you and take some advice on it. The websites that appear in the search are: 

[URLs Removed]

 The most concerning thing for me is that when I did the initial search, our website wasn’t the top result. Is there anything we can do about that?

 Thanks

[PII Removed]

Bing | Search | Unexpected search results
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  1. Alex-L 13,165 Reputation points Microsoft External Staff Moderator
    2026-10-15T09:38:39.4833333+00:00

    Hi Aman Sandhu

    I understand the concern, especially if customers are confusing third-party websites with the official service.

    Bing does not control the content published by those websites, and appearing above or alongside the official site in search results does not mean that Microsoft endorses or verifies them. Concerns about specific URLs or inaccurate/misleading Bing results can be reported through Bing. Microsoft explains the available options here:

    How to report a concern or contact Bing

    For incorrect information on a third-party site, Microsoft also recommends contacting the site's webmaster directly, as removing a result from Bing would not remove the underlying webpage.

    As this is a public forum, no one here have enough authority to manually review them for you, only official support and your collaboration can.

    Hope you'll get this sorted out!

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