Unknown Charges for Subscription

Jared Hanley 0 Reputation points
2026-10-09T19:10:09.5166667+00:00

Good day,

I am currently being charged 12.99 with additional fees for something called "One Month with Trial". Can I get an understanding for what this is for?User's image

Microsoft 365 and Office | Subscription, account, billing | Other | Windows
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  1. EmilyS726 271.9K Reputation points Independent Advisor
    2026-10-09T19:46:39.99+00:00

    This looks to be the Msft 365 Family subscription. If you click on "manage" you can cancel it if you don't want it.

    You can also sign into your Microsoft account here: https://go.microsoft.com/fwlink/?linkid=2246882 You should find the Investigate charge option on the upper right to start the process, and select this charge to submit an investigation request to Microsoft billing support team.

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