fix Microsoft Jigsaw

Try this recovery path for Microsoft Jigsaw on Windows 11:

1. Open Microsoft Store and check Library to see whether Microsoft Jigsaw is still in the account’s owned apps list.
2. If it appears there, select Install to reinstall it.
3. If Microsoft Store is not showing the app correctly, reset the Store cache:
   • Press Windows key + R
   • Type wsreset.exe
   • Select OK
   • Wait for the blank Command Prompt window to close and for Microsoft Store to open automatically
4. After the reset, search Microsoft Store for Microsoft Jigsaw again.
5. If apps from Store are still not working correctly, also try these Microsoft Store fixes:
   • Close and reopen the app
   • Install the latest Windows updates from Settings > Update & Security > Windows Update > Check for updates
   • In Microsoft Store, go to See more > Downloads and updates > Get updates
   • In Microsoft Store, go to See more > My Library and reinstall the app from there
6. If Microsoft Jigsaw still does not appear or cannot be installed, possible reasons listed by Microsoft include:
   • the app is not available in the current country or region
   • family settings are hiding it
   • the app is no longer available
   • the device is not compatible
   • Windows was updated but the PC was not restarted
   • the PC is not authorized for Microsoft Store apps
7. If none of the above restores it, use Contact Support from Microsoft support.

References:

• I can't find or install an app from Microsoft Store
• Fix problems with apps from Microsoft Store
• Find and install your Microsoft downloads from Microsoft Store
• Set up your Surface after service