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I downloaded an app named LockSpot off the Microsoft Store for its function of freezing the mouse to a particular spot on my screen. However, the Pro version was needed in order to access most of the app's functions. $4 later, I gained access to the other functions, but they do not work outside the app as it seemed to be advertised in the Microsoft Store. Is it possible to get a refund on this purchase?
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Hi, I'm Bernard. I'm happy to help!
I understand the issue you have. There is nothing to worry about. I am here to assist. To submit a refund, kindly go to this link:
https://support.xbox.com/en-us/help/subscriptions-billing/buy-games-apps/refund-orders
Kindly log in and submit a refund. The support team will investigate. However, the refund is not guaranteed.
