my microsoft account got hacked

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my microsoft account got hacked

Max Trinh 20

i am currently on a new Microsoft account and my old account got hacked. my computer wants me to sign in to the old account when i try to play Minecraft and it wont let me sign into my new one. i tried to change the password of my old account by emailing my self a single use code and changing my password, but when i enter my new password it just says something went wrong. i already purchased Minecraft on my new Microsoft account so i want to keep it but at this point i don't care if i can't recover my old account.

The one on the top that is blurred out is my old account and the one on the bottom that is blurred out not me.

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Answer 1

Hi, Max Trinh

I’m sorry this happened. Since you bought Minecraft on your new Microsoft account, you can focus on signing the launcher into that account. In the screenshot, the sign-in window is asking to verify an email address. If the address shown isn’t yours, don’t enter a code or try to use it.

Close that window. In the Minecraft Launcher, select the account menu in the top-left corner, choose Log out, then select Microsoft Login and Sign in with a different account. Enter the new account that bought Minecraft.

If the old account keeps appearing, check Windows Settings > Accounts > Email & accounts and remove the old account from the device if it’s listed. Then reopen the launcher and try the new account again. Removing it from Windows is different from recovering or closing the account itself.