(removed by Moderator) is "Indexed successfully" in Bing Webmaster Tools, but site: returns zero results ( [Removed PII],  [Removed PII])

Adrià Martínez 0 Reputation points
2026-09-29T19:21:25.87+00:00

Hello,

Our website, (removed by Moderator), is indexed by Bing but is not being shown in search results. We would appreciate a domain-level review as soon as possible, as this has a direct impact on our business: our corporate website is currently invisible in Bing and in the services that rely on it.

What Bing Webmaster Tools shows

  • URL Inspection for (removed by Moderator) reports "Indexed successfully - URL can appear on Bing". The last crawl was on 27 September 2026, the page fetch was successful, crawling and indexing are allowed, and the stored HTML is complete.
  • Site Explorer shows 277 indexed URLs, 0 errors and no guideline issues.
  • Our sitemap index ((removed by Moderator) with Spanish, Catalan and English sitemaps) has been processed successfully, with no errors or warnings.
  • There are no copyright removal notices and no blocks

What Bing search shows

  • site:(removed by Moderator) and site:www.(removed by Moderator) return no results, in both the Spanish and the US market.
  • A search for our brand name, "(removed by Moderator)", shows our company profiles on LinkedIn and several directories, but not our own website.
  • Search Performance shows 5 impressions and 0 clicks over the last 90 days.

What we have ruled out

  • Crawling and indexing issues: robots.txt only disallows /admin, pages return 200 to Bingbot, and the canonical and hreflang tags are correct.
  • Cloaking: Bingbot and regular browsers receive exactly the same content.
  • AI crawlers and other bots are not blocked.

Screenshots

URL Inspection in Bing Webmaster Tools

URL Inspection: Indexed successfully, URL can appear on Bing

Bing search for site:(removed by Moderator):

Bing search: there are no results for site:mecexis.com

Support tickets

 [Removed PII] (opened on 23 September) and a follow-up request,  [Removed PII] (29 September). We tried to add this evidence by replying to the ticket email, but the address rejects external senders (error 550 5.7.133), so we have no way to add information to the tickets.

Could someone from the Bing Webmaster team review how mecexis.com is being evaluated for serving, or help escalate our tickets?

For context, (removed by Moderator) is a custom software development company based in Manresa (Barcelona), operating since 2012. (removed by Moderator) is our corporate website, with original content in Spanish, Catalan and English.

Thank you, Adrià Martínez - (removed by Moderator)

Bing | Bing Webmaster Tools
Bing | Bing Webmaster Tools

A Microsoft service that provides website owners with tools to monitor, analyze, and optimize their site's performance in Bing search results.

0 comments

2 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.

    Comments have been turned off. Learn more

  2. JonathanPe 17,675 Reputation points Moderator
    2026-09-30T00:53:09.4733333+00:00

    Hi @Adrià Martínez

    Based on the information you've provided, it appears that Bing Webmaster Tools is reporting that the URLs are successfully indexed, the sitemap has been processed successfully, and there are no reported crawl, indexing, or guideline issues. At the same time, searches such as site:mecexis.com are returning no results.

    Since you've already verified:

    • URL Inspection reports**"Indexed successfully - URL can appear on Bing"**.
    • Site Explorer reports indexed URLs and no errors.
    • Sitemap processing completed successfully.
    • No robots.txt, canonical, hreflang, or cloaking issues have been identified.

    This does not look like a typical crawling or indexing problem. The discrepancy appears to be between indexing status and search serving/visibility.

    Because you already have active Bing support requests ( [Removed PII] and  [Removed PII] ), this is likely something that needs review by the Bing Webmaster team rather than additional site-side troubleshooting.

    I would recommend that a moderator escalate the existing case numbers for investigation of why pages reported as indexed are not being surfaced in Bing search results.

    If this helps, please mark it as helpful or accepted so others experiencing a similar Bing indexing vs. search visibility discrepancy can find the guidance more easily.

    Regards.

    Was this answer helpful?

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.