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I am a full-time student. One of my classes requires me to feed specific prompts to AI to analyze the answers it gives. I chose Copilot. Upon initial registration, I signed in with my school email through the Google account option and listed the chats as personal. Now, following the update, I am automatically rerouted to a work account despite my best efforts. I need access to my old chats. Nothing I do can get me that access. Please escalate.
A PC equipped with advanced AI capabilities and Windows Copilot integration
This is not a sign-in issue. The same email address had no prior issues accessing Copilot as a personal account and contained all of my chat history. After the update, the email is automatically rerouting to a work/school account and the conversations are no longer visible. I am requesting an investigation of the original account identity and recovery of the associated chat history.
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Hello A S,
Welcome to Microsoft Q&A forum.
Before we proceed, can you please open the personal Copilot website in InPrivate mode, than sign in with your school account and tell me where it takes you to?
I'm waiting for your reply.
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Ik ervaar ook problemen met toegang krijgen tot mijn geschiedenis van google-account. Ik kan nu alleen maar inloggen met een microsoft account en kom niet meer bij mijn andere account waar ik informatie uit moet hebben. Het gaat om twee accounts met hetzelfde emailadres.