new account flyout has dissappeared

Paul Chou 1,491 Reputation points
2026-09-15T02:17:35.73+00:00

hi,

Why is it the new account control flyout gone again? It comes and goes. Any other people with that issue? Another device has that issue too. Plus, in the account page of the Windows settings, the Microsoft 365 subscription info. is also gone. I can only see my OneDrive info.

Windows Insider program | Windows Insider preview | Desktop environment and Start menu
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  1. Paul Chou 1,491 Reputation points
    2026-09-23T02:05:32.9833333+00:00

    I fixed the MS 365 subscription info. missing in the settings by creating a new user account and then, delete my old account. I then sign in to my MS account info.

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  2. CrazyKats 20,095 Reputation points Volunteer Moderator
    2026-09-15T03:13:31.7566667+00:00

    That is on 26300 and since

    I don't have more than 1 account

    might be why I've never seen it.

    Report the issue in the FBH if you

    feel you should have it.

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    1 person found this answer helpful.
  3. CrazyKats 20,095 Reputation points Volunteer Moderator
    2026-09-15T03:00:52.4266667+00:00

    Hi Paul,

    On which build blog did you read

    about a new UAC?

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  4. CrazyKats 20,095 Reputation points Volunteer Moderator
    2026-09-15T02:53:16.77+00:00

    Hi Paul,

    I'm on the same build as you and

    my MS 365 subscription is showing.

    As to the UAC, the way I have mine set

    I rarely ever see it.

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    1 person found this answer helpful.
  5. Abinesh Magudeeswaran 230 Reputation points Student Ambassador
    2026-09-15T02:43:30.39+00:00

    Hi Paul,

    Thanks for reporting this.

    Since you're using a Windows Insider Preview build, the Account flyout and the Microsoft 365 subscription information in Settings may be affected by changes to, or temporary issues with, Insider features. These features can also be enabled or disabled as Microsoft continues testing them.

    Could you please provide:

    Your Windows Insider channel (Dev, Beta, Canary, etc.)

    The exact Windows build number (Settings → System → About)

    Whether the issue persists after restarting Windows

    Whether both devices are running the same Insider build

    If the feature disappeared on multiple devices running the same build, that information would be particularly useful in determining whether this is build-related.

    If you believe this is an Insider regression, you can also submit it through the Feedback Hub so the relevant team can investigate it.

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