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windows 11 insider preview feature update (28120.2546)
Batman Arkham Knight – PhysX / NVIDIA GameWorks features not working in Xbox App version (works in Steam & Epic)
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Mr ?
0
Reputation points
I’m having an issue with the Xbox App (PC Game Pass) version of Batman: Arkham Knight. The game runs normally, but the PhysX / NVIDIA GameWorks features (enhanced debris, interactive smoke/fog, paper effects, etc.) do not activate at all.
To troubleshoot, I tested other versions of the game:
Epic Games Store version: PhysX/GameWorks features work correctly
Steam version: PhysX/GameWorks features also work correctly
Xbox App version: GameWorks settings appear, but the effects do not activate in‑game
My system uses an NVIDIA GPU, and PhysX is installed and functioning in other titles. I’ve also tried reinstalling the game, updating drivers, and toggling the GameWorks settings, but the Xbox App version still behaves as if PhysX is disabled.
Windows for home | Windows 11 | Display and graphics
2 answers
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 72%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECL%3C/text%3E%3C/svg%3E)
Carl-L 23,095 Reputation points Microsoft External Staff Moderator2026-07-24T06:36:43.7533333+00:00 Hello Mr ?,
Welcome to Microsoft Q&A forum.
Based on your description, the Steam and Epic version of the game works correctly with PhysX, also other games can works with it. In this case, I believe that there might be an issue with the build of the Xbox app version of the game.
Before we proceed further, can you please monitor it closely in the Xbox app version and tell me if the GPU usage when you get into the area that PhysX should be interfered?
I'm waiting for your reply.
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Mr ? 0 Reputation points
2026-07-25T01:00:56.0166667+00:00 hi. just by running the benchmark in the options, it is most noticeable when the batmobile is demonstrated there is no smoke or fog when the tires are spinning. In this video clip you can see how there is light smoke even with the physx off. the xbox pc version is entirely gone. definitely a bug of some sort that's causing this. i have only tested it out on my 5090 gpu but as you can see from the video this was fixed already for all 50 series gpus for quite some time & maybe the xbox pc version is missing this fix? Also i am providing the images for the result i am getting on the xbox app pc version. As you can see there are no trails of smoke/fog.
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Mr ? 0 Reputation points
2026-07-25T01:16:10.31+00:00 so i just attempted to edit my response to include images of what the xbox app pc version looks like without the effects but my post for some reason received a code of conduct violation. doesn't say if it was manual or automated detection. images were not explicit in any way if that is why my post got deleted. i was providing more insight to the issue. As my previous post included, running the pc benchmark located on the options you can witness the issues i am experiencing too.
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Carl-L 23,095 Reputation points Microsoft External Staff Moderator
2026-07-28T10:21:42.6433333+00:00 Hello Mr ?,
Thank you for your patience.
When you mean all other titles working well, does that include any Xbox apps titles? If there are, I doubt that the Xbox apps have miss any updates, since it will affect all titles within it. On the other hand, we'll need to check the developer changelogs to see if there are any difference between versions.
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Mr ? 0 Reputation points
2026-07-29T11:52:28.6133333+00:00 Hi Carl. This is indeed a bug within the xbox pc version of this game. I also tested on lower end gpus like a 3080ti & the problem with nvidia gamesettings features missing still persists. Not sure if it'll ever get fixed by WB, nvidia, Microsoft or even the developers for this game which is unfortunate since xbox is the version I am playing but for now I might just stop since its not the full experience. Game is still playable without these features but it would great if it addressed. Thank you.
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Carl-L 23,095 Reputation points Microsoft External Staff Moderator
2026-07-29T13:21:51.66+00:00 Hello Mr ?,
Thanks for letting me know.
This is a public forum, so engineering team rarely take a look at this. I'd suggest you submit your issue to the Feedback Hub in your Windows computer so they can be aware of this. I'm not sure if this requires joined efforts to fix, but at least they can know what to be done from Microsoft side.
Thank you for your understanding.
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Juhroentjeh 0 Reputation points2026-10-06T20:37:04.72+00:00 Hi @Mr ? did you ever follow up with WB or some other support? Wanted to play this on PC through the Xbox App but would like to have the PhysX.
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