i was charged by xbox gamepass and i would like a refund

Since the PC Game Pass charge was just made and the subscription was auto-renewed, a refund may be possible if eligibility criteria are met and the benefits have not been used.

Follow these steps:

1. Cancel the subscription
   1. Go to the Microsoft account Services page and sign in.
   2. Under Services & subscriptions, find the PC Game Pass subscription.
   3. Select Manage, then choose Cancel subscription or Turn off recurring billing.
2. Request a refund
   1. After canceling, go to the refund page for Microsoft Store purchases: Get a refund for apps and games purchased from Microsoft Store.
   2. If the Game Pass charge appears as a Microsoft Store purchase, follow the instructions to request a refund:
      • Sign in.
      • Select the recent PC Game Pass charge.
      • Choose Request a refund.
      • Provide the reason (unintended auto-renewal, no usage) and submit the form.
   3. Refund requests can take up to 72 hours to process. Status can be checked on the Refund status tab. Refunds are generally processed back to the original payment method within 3–5 business days once approved.
3. If the online refund option is not available
   • If the order cannot be selected or the Request a refund option is missing, contact Microsoft Store or Microsoft subscription support directly and reference the PC Game Pass charge.

If the charge is not recognized or appears suspicious, use the Manage your payments page of the Microsoft account dashboard to investigate the charge and confirm it is tied to the correct account before proceeding with cancellation and refund.

References:

• Get a refund for apps and games purchased from Microsoft Store
• How to get a refund on a Microsoft subscription
• How to investigate a billing charge from Microsoft
• Game Pass refund - Microsoft Q&A