Why does Copilot answer questions,- I DIDN'T EVEN ASK?!

Question

Why does Copilot answer questions,- I DIDN'T EVEN ASK?!

Arce, ElFin 0

Sometimes when I ask a few questions to Copilot it answers them with really unreliable answers. Then after that happens, I ask a question then it gives me the answer to a question I previously asked or never asked. Please fix, takedown, remove, eliminate, destroy, or exterminate copilot because it pissing me off real bad. If any of you have experienced this, and were able to fix it, please hit me up on how to fix it.

Gilbert Rangel 0 Reputation points

2026-10-04T03:16:41.8333333+00:00

If Copilot seems stuck on previous answers, try closing the Copilot panel and reopening it, or restart your PC. You can navigate to Settings > Privacy & Security > Copilot options and reset or clear Copilot data. THANK YOU BUT ARE YOU SAYING THAT THE CONVERSATION THAT I HAD FOR MONTHS HAS TO BE ERRASE JUST TO SEE IF YOUR DUMB THEORY WORKS?? THAT IS TO CLEAR COPILOT DATA?

2 answers

Your answer

Gilbert Rangel 0 Reputation points

2026-10-04T03:16:41.8333333+00:00

If Copilot seems stuck on previous answers, try closing the Copilot panel and reopening it, or restart your PC. You can navigate to Settings > Privacy & Security > Copilot options and reset or clear Copilot data. THANK YOU BUT ARE YOU SAYING THAT THE CONVERSATION THAT I HAD FOR MONTHS HAS TO BE ERRASE JUST TO SEE IF YOUR DUMB THEORY WORKS?? THAT IS TO CLEAR COPILOT DATA?

Answer 1

Hi Arce, ElFin,

Welcome to the Microsoft Q&A forum.

Thank you for sharing your experience with Copilot.

Please make sure your Windows and Copilot components are fully updated. Ensure you’re signed in with your Microsoft account and have a stable internet connection.

If Copilot seems stuck on previous answers, try closing the Copilot panel and reopening it, or restart your PC. You can navigate to Settings > Privacy & Security > Copilot options and reset or clear Copilot data.

Please note: This is a user-to-user support forum. Moderators and contributors, including external Microsoft employees, cannot directly intervene in Microsoft product features or access back‑end systems. Our role is limited to providing technical guidance on reported issues, requests, or ideas.
If the problem persists, you can submit feedback through the official Microsoft feedback channels (or press Windows + F to open Feedback Hub app), which is the official Microsoft feedback channels for product changes or feature requests.

I look forward to receiving your update. Let me know if you need further assistance, feel free to ask me by clicking "Add Comment" or "Add Answer" if you cannot add comment so your response will be visible. Thanks for your effort.

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

Answer 2

It sounds like you're experiencing some issues with Copilot's responses. Sometimes, Copilot may provide answers that seem unrelated or may repeat previous answers due to the way it processes queries. This can happen if the model is interpreting your questions in a way that leads to confusion or if it is drawing from previous interactions instead of focusing solely on your latest question.

If you find that Copilot is giving unreliable answers, it might help to rephrase your questions or ask them one at a time, as Copilot does not handle follow-up questions well. Additionally, if the responses continue to be unsatisfactory, providing feedback on the responses can help improve the service over time.

Unfortunately, if the issues persist, there may not be a direct way to fix them on your end. You might consider reaching out to support for further assistance.

References: