Outlook app crashing after update on my iPhone

Coby Preimesberger 20 Reputation points
2025-08-05T00:22:23.0966667+00:00

The new update is causing the outlook app to crash are you going to release a new update to fix this as I uninstalled re-installed it didn’t work

Outlook | Outlook for mobile | Outlook for iOS | For home

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  1. AceRobertT 14,460 Reputation points
    2025-08-05T01:08:18.76+00:00

    Hello Coby. If the Outlook application has started crashing on your iPhone after the latest update, you are not the only one; many more users report similar problems. This behavior is typically due to compatibility issues from the latest version. While Microsoft has not officially confirmed a fix yet, it usually issues hotfixes or patches shortly after the reports go viral.

    In the meantime, here is a quick workaround:

    1. Force quit the app and restart your iPhone. This clears temporary memory.
    2. Delete email, don't save and reinstall Outlook. When you do so, be sure to get the most recent version on the App Store.
    3. Clear browsers cache, and turn off background app refresh for Outlook.

    If the problem does not improve, you may want to use Safari to use Outlook, or revert to using another mail app for a period of time.

    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

    Best regards,

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  2. Crislinonel Rossi 0 Reputation points
    2025-08-05T00:38:06.0966667+00:00

    I got a crash too but it was because of my IOS storage

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