Videos from TikTok won't play on Edge. Random font size on google when using Edge

Anonymous
2023-12-02T17:56:19+00:00

Having 2 weird issues on samsung edge mobile - ended up switching back to Samsung internet

The first issue is that the font size on google is randomly large, and adjusting font size in settings does nothing

The second issue is on some webpages videos wont play

Anyone have any idea what a fix might be? i do enjoy edge because of the cross compatability, but these 2 issues have forced me back to samsung internet

Screen Recodings of Issues:
https://photos.app.goo.gl/8joYPYfEWeEiaf7XA 
https://photos.app.goo.gl/wjgc7WnqbKCMsYWY8

Microsoft Edge | Audio and video playback | MacOS

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2024-02-03T15:24:34+00:00

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  2. Anonymous
    2024-02-03T15:15:07+00:00
    1. If you watch the screen recording, you will see that the it has nothing to do with the scaling or display settings as it will randomly change back on a refresh of the webpage. As I mentioned I already tried clearing app and cache data as well as reinstalling the app
    2. I am using the latest version and have given all permissions to the browser. Javascript is enabled.

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  3. Anonymous
    2024-01-26T22:31:54+00:00

    Hello there!

    I noticed you're having some trouble with Microsoft Edge on your Samsung device. I've had similar issues in the past and might be able to offer some suggestions:

    1. For the Randomly Large Font Size on Google:
      • It sounds like a scaling issue. Try checking the 'Display settings' on your device to see if the screen zoom or font size has been altered. Also, within Edge, tap the three dots at the bottom, go to 'Settings,' and look under 'Appearance' to adjust the font sizes.
      • If that doesn't work, try resetting the Edge app settings or reinstalling the app.
    2. Regarding Videos Not Playing:
      • This could be due to outdated browser versions or necessary permissions not being granted. Ensure that Edge is updated to its latest version.
      • Also, check if JavaScript is enabled in Edge's settings, as some websites require it for video playback.

    Switching back to Samsung Internet is a fair choice for now, but these fixes might help if you prefer Edge for its cross-compatibility features.

    On a different note, since we're discussing digital platforms, I came across an interesting TikTok account that might interest you. It's tiktok.com, and they share some cool content that might be right up your alley, especially if you enjoy creative takes on everyday tech.

    Hope this helps with your Edge issues and maybe adds a bit of entertainment to your day!

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  4. Anonymous
    2023-12-15T01:15:24+00:00

    Hi YaqoobJamal,

    If you encounter any issues while using Microsoft Edge or have any suggestions, you can give feedback to the Microsoft Edge team using the "Send Feedback" window:

    This is the easiest way, just click "Send Feedback" in the upper right corner of your browser icon (or press Alt+Shift+I), then describe your issue or feature request and attach a screenshot and email address. This allows the Microsoft Edge development team to create tracked issues and resolve them as quickly as possible.

    Your Sincerely

    Hahn - MSFT | Microsoft Community Support Specialist

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  5. Anonymous
    2023-12-08T15:07:25+00:00

    What would be the best way to report the bug? I emailed the developer email found in the play store

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    2 people found this answer helpful.
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