How to fix on infinite sign in loop or stucked in sign in using hp cpu

Enter Windows Recovery Environment without using Safe Mode, then roll back the most recent update or restore point before considering a reset.

1. Try the hidden password button first

If Sign-in options appears:

1. Select Sign-in options.
2. Move the pointer across the area where the sign-in icons normally appear.
3. If an empty or invisible button highlights, select it.
4. A password box should open; enter the account password, not the PIN.

A Windows 11 update issue can make the password icon invisible while leaving its button functional, although Microsoft says this primarily affects managed devices rather than personal Home or Pro PCs.^1^

If there is no selectable sign-in option, continue below.

2. Enter Windows Recovery Environment

Because Safe Mode is unavailable, force Windows into its built-in recovery environment:

1. Turn on the HP computer.
2. When the HP or Windows logo appears, hold the power button until it shuts down.
3. Repeat that interrupted startup one more time.
4. Turn it on a third time.
5. At Automatic Repair, select Advanced options.

Windows should enter Windows Recovery Environment (WinRE) after two interrupted starts.^2^

If WinRE requests a BitLocker recovery key, stop and obtain that key before continuing. Encrypted devices require it for many recovery tools.

3. Use the least-destructive recovery options

In WinRE, try these in order:

1. Troubleshoot → Advanced options → Uninstall Updates
2. Select Uninstall latest quality update.
3. Restart and test the sign-in screen.

Use this particularly if the problem began after a Windows update. Removing an update does not affect personal files or installed applications.^3^

If that does not resolve it:

1. Return to Troubleshoot → Advanced options.
2. Select System Restore, if available.
3. Choose a restore point dated before the sign-in loop began.

System Restore rolls back system files and settings without rolling back personal files.^2^

4. Reset Windows only as the last recovery option

If rollback options are unavailable or fail:

1. Open Troubleshoot → Reset this PC.
2. Select Keep my files.
3. Follow the prompts to reinstall Windows.

Keep my files preserves personal files but removes applications and resets settings. Do not choose Remove everything unless the files are backed up. During reset, the screen can remain black for an extended period; do not force the computer off while reset is running.^4^

If Reset this PC also fails, use another computer to create Windows installation media, boot the HP computer from it, and select Repair my PC to access WinRE. A complete reinstall should come only after recovering important files because reinstalling from installation media can remove everything.^3^

The fact that this is an HP computer does not materially change these Windows recovery steps; the processor or “CPU” is unlikely to determine which sign-in recovery option is available.

References

1. October 20, 2025—KB5070773 (OS Builds 26200.6901 and 26100.6901) Out-of-band | Microsoft Support
2. Windows recovery environment | Microsoft Support
3. Recovery options in Windows | Microsoft Support
4. [Windows 11](https://support.microsoft.com/windows/experience/backup-recovery/reset-your-pc#reset-steps)