Windows Spotlight Fails to Update Lock Screen Images

ayoubAKK 0 Reputation points
2026-10-19T21:21:55.4033333+00:00

Hello Microsoft Support Team,

I would like to report a persistent issue with Windows Spotlight on my Windows 11 computer.

1. Problem Description

Windows Spotlight (“Windows Spotlight” / “À la une de Windows”) is enabled in the Lock screen settings, but the lock screen image no longer updates. The following folder remains empty in my main Windows user profile:

%LOCALAPPDATA%\Packages\Microsoft.Windows.ContentDeliveryManager_cw5n1h2txyewy\LocalState\Assets

The issue persists even after upgrading to Windows 11 version 26H2. The upgrade did not restore Spotlight's normal functionality.

2. System Information

  • Operating system: Windows 11 Home

Version: 26H2

OS Build: 26300.9711

Microsoft account: Connected to Windows

Internet connection: Working and not configured as a metered connection.

3. Troubleshooting Steps Already Performed

I have carried out several diagnostic checks and repair attempts:

Verified that Windows Spotlight is selected in the Lock screen settings and restarted the computer.

Checked the Background Intelligent Transfer Service (BITS), which was running.

Checked the status of the Windows Content Delivery Manager and Microsoft Windows Client CBS packages.

Ran DISM /Online /Cleanup-Image /ScanHealth. No component store corruption was detected.

Ran sfc /scannow. The first scan detected and repaired corrupted files. A second scan reported no integrity violations.

Checked and reset certain local Spotlight data, without resolving the issue.

Upgraded Windows to version 26H2. The problem remains unresolved.

4. A Key Finding: Spotlight Works in Another User Profile

On the same computer, Windows Spotlight works normally in another local user account named TestSpotlight. In that account, the Assets folder contains downloaded image files, and the lock screen displays Spotlight images.

However, in my main user profile, the Assets folder remains empty, and the lock screen image does not update.

I also noticed that the scheduled task folder \Microsoft\Windows\ContentDeliveryManager\ does not appear in Task Scheduler on my system.

These findings suggest that the issue may be related to my main user profile or to a user-specific Windows Spotlight component, rather than to general system file corruption.

5. Workaround

I found an alternative application called Dynamic Theme in the Microsoft Store, which can be used to manage lock screen images. However, I would prefer to restore the native Windows Spotlight functionality rather than rely on a third-party application.

6. Assistance Requested

I would appreciate Microsoft's assistance in:

Investigating why this issue persists after upgrading to Windows 11 version 26H2.

Explaining why Spotlight works in one user profile but fails in my main profile on the same computer.

Confirming whether the absence of the ContentDeliveryManager scheduled task folder is expected in this version of Windows.

Providing a permanent solution that restores automatic Spotlight image downloads without requiring me to create a new user profile or reset or reinstall Windows.

I am willing to provide screenshots, diagnostic command results, or any additional information required to investigate this issue.

Thank you for your time and assistance. I look forward to your response and to a solution to this persistent problem.

Kind regards,Subject: Windows Spotlight Fails to Update Lock Screen Images — Issue Persists After Upgrading to Windows 11 Version 26H2

Hello Microsoft Support Team,

I would like to report a persistent issue with Windows Spotlight on my Windows 11 computer.

1. Problem Description

Windows Spotlight (“Windows Spotlight” / “À la une de Windows”) is enabled in the Lock screen settings, but the lock screen image no longer updates. The following folder remains empty in my main Windows user profile:

%LOCALAPPDATA%\Packages\Microsoft.Windows.ContentDeliveryManager_cw5n1h2txyewy\LocalState\Assets

The issue persists even after upgrading to Windows 11 version 26H2. The upgrade did not restore Spotlight's normal functionality.

2. System Information

Operating system: Windows 11 Home

Version: 26H2

OS Build: 26300.9711

Microsoft account: Connected to Windows

Internet connection: Working and not configured as a metered connection.

3. Troubleshooting Steps Already Performed

I have carried out several diagnostic checks and repair attempts:

Verified that Windows Spotlight is selected in the Lock screen settings and restarted the computer.

Checked the Background Intelligent Transfer Service (BITS), which was running.

Checked the status of the Windows Content Delivery Manager and Microsoft Windows Client CBS packages.

Ran DISM /Online /Cleanup-Image /ScanHealth. No component store corruption was detected.

Ran sfc /scannow. The first scan detected and repaired corrupted files. A second scan reported no integrity violations.

Checked and reset certain local Spotlight data, without resolving the issue.

Upgraded Windows to version 26H2. The problem remains unresolved.

4. A Key Finding: Spotlight Works in Another User Profile

On the same computer, Windows Spotlight works normally in another local user account named TestSpotlight. In that account, the Assets folder contains downloaded image files, and the lock screen displays Spotlight images.

However, in my main user profile, the Assets folder remains empty, and the lock screen image does not update.

I also noticed that the scheduled task folder \Microsoft\Windows\ContentDeliveryManager\ does not appear in Task Scheduler on my system.

These findings suggest that the issue may be related to my main user profile or to a user-specific Windows Spotlight component, rather than to general system file corruption.

5. Workaround

I found an alternative application called Dynamic Theme in the Microsoft Store, which can be used to manage lock screen images. However, I would prefer to restore the native Windows Spotlight functionality rather than rely on a third-party application.

6. Assistance Requested

I would appreciate Microsoft's assistance in:

Investigating why this issue persists after upgrading to Windows 11 version 26H2.

Explaining why Spotlight works in one user profile but fails in my main profile on the same computer.

Confirming whether the absence of the ContentDeliveryManager scheduled task folder is expected in this version of Windows.

Providing a permanent solution that restores automatic Spotlight image downloads without requiring me to create a new user profile or reset or reinstall Windows.

I am willing to provide screenshots, diagnostic command results, or any additional information required to investigate this issue.

Thank you for your time and assistance. I look forward to your response and to a solution to this persistent problem.

Kind regards,

Windows for home | Windows 11 | Desktop, Start, and personalization | Other
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  1. Emma1-N 13,805 Reputation points Microsoft External Staff Moderator
    2026-10-20T03:03:50.9833333+00:00

    Je vais vous répondre en français, en fonction de votre message précédent. À titre de suggestion amicale, publier votre question en anglais peut lui permettre d’atteindre un public plus large et augmenter vos chances de recevoir de l’aide de la part d’autres membres de la communauté.

    Bienvenue ayoubAKK,

    Merci d’avoir contacté le forum Microsoft Q&A.

    Je comprends que Windows à la une (Windows Spotlight) ne télécharge toujours pas d’images dans votre profil Windows 11 habituel, alors qu’il fonctionne correctement dans un autre compte d’utilisateur local sur le même ordinateur.

    Avant de poursuivre, lorsque vous exécutez la commande Get-AppxPackage pour ContentDeliveryManager dans le profil concerné, les informations du package sont-elles affichées ? Par ailleurs, le problème reste-t-il limité à votre profil Windows habituel ?

    En attendant, vous pouvez essayer les étapes suivantes :

    1. Réenregistrer le package Content Delivery Manager
    • Connectez-vous au compte Windows dans lequel Windows à la une ne fonctionne pas.
    • Cliquez avec le bouton droit sur Démarrer, puis sélectionnez Terminal (administrateur) ou Windows PowerShell (administrateur).
    • Sélectionnez Oui lorsque l’invite du Contrôle de compte d’utilisateur s’affiche.
    • Exécutez d’abord la commande suivante pour vérifier si le package est enregistré :Get-AppxPackage *ContentDeliveryManager*
    • Si Microsoft.Windows.ContentDeliveryManager apparaît dans les résultats, exécutez :Get-AppxPackage *ContentDeliveryManager* | ForEach-Object {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}
    • Attendez que l’exécution de la commande soit terminée.
    • Si aucune erreur ne s’affiche, redémarrez l’ordinateur, puis testez à nouveau Windows à la une.
    1. Si le package n’apparaît pas dans le profil concerné, vérifiez s’il est toujours enregistré dans Windows pour d’autres utilisateurs
    • Ouvrez Terminal (administrateur) ou Windows PowerShell (administrateur).
    • Exécutez :Get-AppxPackage -AllUsers *ContentDeliveryManager*
    • Vérifiez si Microsoft.Windows.ContentDeliveryManager et son InstallLocation (emplacement d’installation) sont affichés.
    1. Si le package existe pour tous les utilisateurs, réenregistrez-le depuis son emplacement d’installation
    • Dans la fenêtre PowerShell ouverte en tant qu’administrateur, exécutez :Get-AppxPackage -AllUsers *ContentDeliveryManager* | ForEach-Object {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}
    • Attendez que l’exécution de la commande soit terminée.
    • Redémarrez ensuite Windows.
    1. Après le redémarrage, ouvrez Paramètres > Personnalisation > Écran de verrouillage
    • Sélectionnez Windows à la une.
    • Verrouillez l’ordinateur à l’aide des touches Windows + L.
    • Vérifiez si Windows à la une commence à récupérer une nouvelle image.

    Dans l’attente de votre retour.

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