Organizing and accessing contact information in Outlook.com
Hi, @elaine powell
Have you already tried deleting the empty contact list folder? If so, what happens when you try to delete it? Is the delete option missing or grayed out?
In the meantime, open Outlook.com Contacts https://outlook.live.com/people/ and select the empty contact list or folder. Check whether the “Delete” option is available. Make sure you select the empty list itself, not the main Contacts folder.
Click “Add comment” to let me know.
Thanks!